Acceptable Use Policy

ModlFlow is a safe for work platform for creating AI-generated marketing content. This Acceptable Use Policy describes what you may not do with the service. It is binding on every user of ModlFlow and forms part of the Terms of Service.

In this policy, "ModlFlow", "we", "us", and "our" mean the operator of the ModlFlow service. ModlFlow is currently operated by a sole proprietor doing business as ModlFlow, based in San Diego County, California. ModlFlow is not a corporation, limited liability company, partnership, or other separate legal entity, and nothing here should be read as saying that it is. If a legal entity is later formed to continue operating ModlFlow, that entity becomes the operator, this policy applies to it on the same terms, and we will say so here.

Violating this policy can result in immediate account termination, loss of access to your generated content, and referral to law enforcement. Some violations, described below, result in termination on the first offense with no warning.

This policy applies to everything you do with ModlFlow: the Models you create, the prompts and reference material you upload, the images, videos, and voice audio you generate in Studio, the content you assemble in Compose, the product photo sets you build in Products, the material stored in your Vault, and anything you say to the Ideas assistant. It also applies to how you use ModlFlow output after you leave the platform.

Section 1. Child sexual abuse material and the sexualization of minors: absolute prohibition

This is the first section because it is the most important one, and it is absolute.

You may not use ModlFlow to create, upload, request, prompt for, store, or distribute any sexual content involving a minor, in any form, real or synthetic. This includes, without limitation:

Any sexual or sexualized depiction of a person under 18 years old.
Any sexual or sexualized depiction of a person who appears to be under 18 years old, regardless of any stated or claimed age.
Any attempt to configure, prompt, age-regress, or otherwise steer a Model so that it appears to be a minor in a sexual, suggestive, or intimate context.
Any prompt, reference image, caption, voice script, or Ideas conversation seeking such content, whether or not the generation succeeds.
Any text, audio, or video content that sexualizes minors, including sexualized roleplay, sexualized voice content, or content that presents a minor as an object of sexual interest.
Uploading imagery of a real child as a reference input for any purpose connected to sexual, suggestive, or intimate content.

There are no exceptions. There is no artistic exemption. There is no satire, parody, education, research, or "it is fictional" exemption. The fact that content is fully synthetic and depicts no real child does not make it permitted here. The fact that a Model is an AI person and not a real human does not make it permitted here. Federal law reaches wholly computer-generated material as well: 18 U.S.C. Section 1466A prohibits obscene visual representations of the sexual abuse of children whether or not any actual minor was involved in producing them.

Accounts found to be engaged in this conduct are terminated immediately and permanently, without warning and without refund. As a provider of an electronic communication or remote computing service, ModlFlow is required by 18 U.S.C. Section 2258A to report apparent child sexual abuse material to the CyberTipline operated by the National Center for Missing and Exploited Children (NCMEC), and to preserve the contents of a report and the associated material for the period that statute requires. We make those reports, we preserve those records, and we report to law enforcement where required by law or where we otherwise judge it necessary. We cooperate fully with lawful requests arising from those reports. Section 2258A does not require us to monitor content affirmatively, and we do not represent that we do.

If you encounter this content anywhere connected to ModlFlow, report it immediately using the contact in Section 14, with the subject line "Urgent: Child Safety".

Section 2. Non-consensual sexual content, and how to report it

You may not use ModlFlow to create or distribute sexual content depicting any real person without that person's express, documented, informed consent. This includes sexual or intimate depictions built from a real person's face, body, voice, or other identifying features, whether the source is a photograph, a video, a voice sample, or a written description detailed enough to identify them.

You may not upload, generate, or share intimate imagery of any person without their consent, including imagery originally shared with you privately, and including synthetic recreations of such imagery. So-called revenge content, sextortion material, and non-consensual intimate imagery of any kind are prohibited without exception and may be criminal in your jurisdiction. Since May 19, 2025, knowing publication of a non-consensual intimate visual depiction, expressly including an AI-generated digital forgery, has been a federal crime under the TAKE IT DOWN Act (Tools to Address Known Exploitation by Immobilizing Technological Deepfakes on Websites and Networks Act).

Consent obtained by deception, coercion, or pressure is not consent. Consent to one use is not consent to another. Consent that has been withdrawn is not consent.

How to report a non-consensual intimate image or video. Section 3 of the TAKE IT DOWN Act requires covered platforms to run a notice and removal process, and those obligations have been enforceable by the Federal Trade Commission since May 19, 2026. There is no small-platform exemption. ModlFlow runs the process described below and treats it as binding on us.

If you are an identifiable individual depicted in an intimate visual depiction accessible through ModlFlow, or you are authorized to act on that person's behalf, email modlflow.ai@gmail.com with the subject line "NCII Removal Request". To be a valid request, your message must be in writing and include all four of the following:

A physical or electronic signature of the identifiable individual, or of a person authorized to act on that individual's behalf.
Identification of the intimate visual depiction, and information reasonably sufficient for us to locate it.
A brief statement that you have a good faith belief that the depiction was not published with the consent of the identifiable individual, or, where the depiction is a digital forgery, that it is not authentic and was not published with that individual's consent.
Information sufficient to enable us to contact you, such as an email address and, if you wish, a telephone number.

On receipt of a valid request we will remove the depiction and make reasonable efforts to identify and remove any known identical copies as soon as possible and in no event later than 48 hours after we receive the request. The 48 hour window includes weekends and holidays. A request missing one of the four elements above is not valid and does not start that clock, but we will tell you what is missing so you can complete it.

We may remove content we believe in good faith to be a non-consensual intimate visual depiction, or a digital forgery of one, including related or adjacent material, without prior notice to the account that created or uploaded it and without liability to that account. Nothing in this policy or in the Terms of Service gives you a claim against us for removing content on that basis.

Submitting a removal request you know to be false, or falsely claiming to be or to represent a depicted individual, is itself a violation of this policy and may carry legal consequences.

California law bears on this directly. California Civil Code Section 1708.86, as amended by AB 621 effective January 1, 2026, gives a depicted individual a private right of action against a person who creates, discloses, knowingly facilitates, or recklessly aids and abets the distribution of sexually explicit digitized material without consent, with statutory damages from 1,500 to 50,000 dollars per work, up to 250,000 dollars where the act was committed with malice, plus punitive damages, attorney's fees, and injunctive relief. That statute also presumes that a service provider who fails to stop providing services within 30 days of receiving evidence of a violation is facilitating it. Our answer to any such evidence is to stop, quickly: we suspend or terminate the account, remove the material, and log what we received and what we did about it.

Section 3. Sexually explicit content generally

ModlFlow is a safe for work platform. Sexually explicit and pornographic content is not permitted at all, for anyone, regardless of the age or consent of the people depicted or the fact that a depicted person is entirely synthetic.

This includes explicit depictions of sexual acts, explicit depictions of genitalia, and content whose evident purpose is sexual gratification rather than marketing communication. It applies to images, video, voice audio, and written content alike.

Nudity, lingerie, swimwear, fitness and body-focused framing, and suggestive posing are governed by our product level content rules, which are enforced in the product and may be adjusted over time as the product develops. Those rules are narrower than the law in places, deliberately. ModlFlow is not a venue for adult content, and attempts to use it as one, including attempts to generate borderline material at scale or to assemble non-explicit outputs into explicit results, are a violation of this policy.

Section 4. Real identifiable people, likeness, and voice

Models on ModlFlow are meant to be synthetic people who do not exist. You may not use the service to create a Model, generate content, or produce voice audio that depicts or replicates a real identifiable person without that person's documented consent.

California Civil Code Section 3344 makes it unlawful to knowingly use another person's name, voice, signature, photograph, or likeness, in any manner, on or in products, merchandise, or goods, or for purposes of advertising or selling or soliciting purchases, without that person's prior consent. Note that voice is one of the five protected attributes, not an afterthought. Damages are the greater of 750 dollars or actual damages, plus any profits attributable to the use, plus possible punitive damages, and the prevailing party is entitled to attorney's fees and costs. California also recognizes a broader common law claim for appropriation of identity, which is how courts have reached deliberate sound-alike imitations that never used the person's actual voice. Generating a voice or a visual style that is readily identifiable as a particular person infringes even if no recording or image of that person was ever used as an input.

Specifically, you may not:

Upload photographs, video, or voice recordings of a real person as reference material without their documented consent.
Create or configure a Model intended to resemble a specific real person, including public figures, celebrities, politicians, influencers, and private individuals.
Produce deepfakes: content that depicts a real person saying or doing something they did not say or do.
Use a real person's face, body, voice, name, stage name, handle, signature, or other indicia of identity in a way that suggests they are the person shown, or that they participated in, endorsed, or approved your content.
Generate a voice or a visual persona that is readily identifiable as a particular real person, even where no recording, photograph, or other input from that person was used.
Clone, imitate, or synthesize the voice of a real person without that person's documented consent. Voice is treated the same as face for the purposes of this policy.
Produce a digital replica of a deceased personality's voice or likeness in an expressive audiovisual work or sound recording without the consent of the rights holder. California Civil Code Section 3344.1, as amended by AB 1836 effective January 1, 2025, protects those rights for 70 years after death, with statutory damages of the greater of 10,000 dollars or actual damages plus attributable profits. Being deceased does not put a person in the public domain.
Use ModlFlow to make it appear that a real business's founder, executive, employee, or spokesperson said something they did not.

Section 3344 does not require consent for a use in connection with a news, public affairs, or sports broadcast or account, or a political campaign, and the First Amendment protects genuinely transformative works. Those are narrow exceptions and they are not a general license. If you are relying on one, you are relying on it at your own risk, and Section 11 of this policy still applies to political and election content.

There is one narrow allowance. You may create content depicting yourself, using your own likeness and your own voice, with your own consent. If you do, you are responsible for confirming that no other identifiable person appears in your reference material without their consent. If you are acting on behalf of a client, talent, or employee, you must hold that person's documented consent covering AI generation and synthetic voice specifically, and you must be able to produce it on request.

Any consent you rely on must be specific, informed, revocable, and documented. California Labor Code Section 927, added by AB 2602 and effective January 1, 2025, makes a contract term allowing the creation or use of a digital replica of a performer unenforceable where the agreement lacks a reasonably specific description of the intended uses of the replica and the individual was not represented by counsel or by a union whose collective bargaining agreement addresses digital replicas. In plain terms: a vague blanket release is the exact thing that statute voids. General model releases written before AI generation existed are usually not sufficient. This is your responsibility to verify, not ours.

Section 5. Harassment, abuse, and hate

You may not use ModlFlow to harass, bully, threaten, intimidate, or abuse any person or group. This includes:

Content that threatens violence against a person, a group, or a location, and content that glorifies, incites, or provides instruction for violence or self-harm.
Targeted campaigns of abuse against an individual, including generating repeated content about a specific person to humiliate, degrade, or intimidate them.
Doxxing: publishing or generating content containing a person's home address, phone number, private email, workplace, financial details, immigration status, health information, government identifiers, or other private information without their consent.
Defamation: content presenting false statements of fact about a real, identifiable person or business as though they were true, where that content is likely to damage their reputation.
Hate speech: content that attacks, dehumanizes, demeans, or promotes exclusion of or violence against people on the basis of race, ethnicity, national origin, immigration status, religion, caste, sex, gender, gender identity, sexual orientation, disability, medical condition, age, or veteran status.
Content that promotes or celebrates terrorist organizations, violent extremist groups, or organized hate groups, or that produces recruitment or propaganda material for them.

Section 6. Fraud, scams, and deceptive marketing

ModlFlow produces marketing content, so deceptive commercial use is treated as a serious violation.

You may not use ModlFlow for:

False advertising: claims about a product, service, price, availability, result, or guarantee that you know or should know to be untrue or unsubstantiated. You must have a reasonable basis for every objective claim before you publish it.
Creating, drafting, editing, translating, or distributing any consumer review, consumer testimonial, or celebrity testimonial that misrepresents that the reviewer or testimonialist exists, that they used or had experience with the product, service, or business, or the nature of that experience. Generating an AI person who "reviews" a product they have never used, and presenting that as a real customer, is prohibited. So is a review attributed to an account or persona that does not correspond to a real person.
Offering or soliciting compensation or any other incentive that is conditioned, expressly or by implication, on a review expressing a particular sentiment, whether positive or negative. Disclosing the incentive does not make this permitted.
Generating a review or testimonial about a business by an officer, manager, employee, agent, or immediate relative of that business without a clear and conspicuous disclosure of the relationship.
Content representing that a website, organization, or entity you control, own, or operate provides independent reviews or opinions about a category of products or businesses that includes your own.
Legal threats that are unfounded or groundless, physical threats, intimidation, or public false accusations intended to prevent a consumer review from being written or to cause one to be taken down.
Creating or promoting fake indicators of social media influence, including followers, friends, connections, subscribers, views, plays, likes, saves, shares, reposts, or comments generated by bots, by accounts not associated with a real individual, by accounts created using someone's personal information without their consent, or by hijacked accounts.
Presenting displayed reviews as representative of all reviews received while suppressing reviews on the basis of their rating or negative sentiment.
Presenting AI-generated spokespeople, testimonials, or endorsements as real human beings where the law or the publishing platform requires disclosure that they are synthetic.
Phishing, credential harvesting, and content designed to trick people into revealing personal or financial information.
Impersonating a brand, business, retailer, government agency, or official account, including generating content that copies a brand's identity to suggest an affiliation you do not have.
Recruitment for pyramid schemes, chain schemes, or multi-level marketing programs using misleading income claims or deceptive lifestyle depictions.
Any content designed to move money or data from a person under false pretenses.

Advertising law applies to your use of content generated on ModlFlow. You are the advertiser for anything you publish, and Section 5 of the Federal Trade Commission Act, 15 U.S.C. Section 45, applies to advertising regardless of whether a person wrote it or software generated it.

Two specific United States authorities are worth naming, because they are different kinds of instrument and people routinely conflate them.

The FTC's Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 C.F.R. Part 255, revised effective July 26, 2023, are administrative interpretations rather than a rule with its own penalties, and practices inconsistent with them can be the basis of a deception case under Section 5. Under 16 C.F.R. Section 255.1(a) an endorsement must reflect the honest opinions, findings, beliefs, or experience of the endorser. Under 16 C.F.R. Section 255.0(b) an endorser "could be or appear to be" an individual, group, or institution, which means a virtual, computer-generated, or AI-generated persona is an endorser and is held to the same standard. Under 16 C.F.R. Section 255.5(a) any connection between an endorser and the seller that might materially affect the weight or credibility of the endorsement, and that a significant minority of the audience would not expect, must be disclosed clearly and conspicuously.
The FTC's Rule on the Use of Consumer Reviews and Testimonials, 16 C.F.R. Part 465, effective October 21, 2024, is a binding trade regulation rule. Each practice it addresses is declared an unfair or deceptive act or practice and a violation of the rule. A knowing violation carries civil penalties of up to 53,088 dollars per violation under Section 5(m)(1)(A) of the FTC Act, 15 U.S.C. Section 45(m)(1)(A), as adjusted for inflation under 16 C.F.R. Section 1.98. The bullets above track its prohibitions.

Where a disclosure is required, format matters. Under 16 C.F.R. Section 465.1(c)(4) a disclosure in an interactive electronic medium must be unavoidable, and it is not clear and conspicuous if a consumer has to click a hyperlink, hover over an icon, or take any other action to see it. Under 16 C.F.R. Section 465.1(c)(5) it must appear in each language in which the underlying representation appears, so a translated version of your content needs a translated disclosure.

Substantiating your claims, disclosing material connections, and complying with disclosure requirements for synthetic content are your obligations, not ours. Delegating review moderation or ad operations to a vendor does not move those obligations off you.

Section 7. Illegal goods, services, and commerce

You may not use ModlFlow to advertise, promote, market, facilitate, or otherwise support:

Firearms, firearm parts, ammunition, explosives, or other weapons where such promotion is restricted or prohibited.
Controlled substances, illegal drugs, drug paraphernalia, precursor chemicals, or unapproved or diverted pharmaceuticals.
Counterfeit goods, replica goods sold as genuine, or goods that infringe another party's trademarks.
Stolen data, stolen credentials, hacked accounts, payment card data, malware, spyware, or hacking services.
Human trafficking, forced labor, commercial sexual services, or any form of exploitation of persons.
Gambling, betting, lotteries, or sweepstakes in jurisdictions where they are prohibited or where you lack required licensing.
Any other product, service, or transaction that is unlawful in the jurisdiction where it is offered or received.

Section 8. Regulated and high-risk claims

You may not use ModlFlow to generate content that:

Makes medical, health, mental health, or wellness claims presented as professional medical advice, including diagnosis, treatment recommendations, cure claims, or claims that a product treats or prevents disease without appropriate approval and substantiation.
Makes financial, investment, tax, or insurance claims presented as professional advice, including guaranteed returns, risk-free investment framing, or specific investment recommendations.
Provides legal advice or presents itself as coming from a licensed attorney.
Implies that a ModlFlow Model is a licensed doctor, nurse, pharmacist, therapist, financial adviser, accountant, attorney, or other regulated professional, or that a Model holds credentials, licensure, or institutional affiliation it does not have. Depicting a Model in a lab coat, a clinical setting, or professional attire while making regulated claims is covered by this prohibition.

If you operate in a regulated industry, you remain fully responsible for meeting your own regulatory obligations for any content you produce here.

Section 9. Intellectual property

You may not use ModlFlow to infringe anyone's intellectual property rights. Specifically:

Do not upload reference images, video, audio, logos, product photography, or text that you do not own or have permission to use.
Do not generate content that reproduces copyrighted characters, artwork, film or television stills, music, or other protected works without authorization from the rights holder.
Do not reproduce third party trademarks, logos, trade dress, packaging, or brand identity in a way that infringes or that suggests an affiliation, sponsorship, or endorsement that does not exist.
Do not attempt to replicate the distinctive style of a living artist in a way that trades on their identity or reputation.
Do not use the service to circumvent licensing terms attached to stock media, fonts, music, or other assets.

You are responsible for holding the rights to everything you upload and for the rights clearance of everything you publish. Claims of infringement are handled under the copyright process described in the Terms of Service, which includes a repeat infringer policy. Accounts that are the subject of repeated valid infringement notices may be suspended or terminated without refund.

Section 10. Platform integrity and safety systems

You may not attempt to defeat, degrade, or manipulate the systems that keep ModlFlow safe. This includes:

Attempting to bypass, disable, or evade content safety filters, classifiers, moderation systems, or age and consent checks, by any method.
Prompt injection, jailbreak prompting, adversarial phrasing, coded or euphemistic language, obfuscated inputs, or multi-step prompt sequences intended to produce output that this policy forbids.
Splitting a prohibited request into individually innocuous pieces and assembling the prohibited result afterward, inside or outside the platform.
Circumventing access controls, authentication, the authenticated media proxy, storage permissions, rate limits, quotas, credit systems, or paywalls.
Removing, altering, obscuring, or defeating any provenance metadata, content credential, watermark, or AI-generated content disclosure embedded in or attached to output you obtain from ModlFlow, or in any third party content you bring into ModlFlow.
Automated abuse: scraping, bulk automated generation outside supported interfaces, credential sharing at scale, account farming, or creating new accounts to evade an enforcement action.
Probing, load testing, or attacking ModlFlow infrastructure or the infrastructure of our processors without written authorization.
Reselling, sublicensing, or repackaging ModlFlow generation capacity in a way that lets third parties generate content without agreeing to this policy.

The anti-circumvention provisions of the Terms of Service apply in full, and a violation of this section is also a violation of those terms.

Section 11. Misinformation in high-stakes contexts

Synthetic people are persuasive, and that persuasiveness carries obligations. You may not use ModlFlow to create content that:

Misrepresents voting procedures, eligibility, deadlines, polling locations, or election results, or that depicts a synthetic person making claims of that kind.
Falsely attributes a political position, statement, or endorsement to a real candidate, official, party, or election authority.
Depicts a candidate for office, an elected official, an election official, or a candidate's supporters or opponents saying or doing something they did not say or do, where the content is reasonably likely to be mistaken for authentic.
Spreads false or misleading claims about vaccines, treatments, disease transmission, or public health guidance, or presents a synthetic person as a health authority making such claims.
Fabricates or misrepresents an emergency, disaster, act of violence, or crisis event, or produces false emergency instructions, fake official communications, or fraudulent disaster relief appeals.

A note on California election deepfake law, because the picture is genuinely unsettled and we would rather say so than cite something that is not in force. California Elections Code Section 20010, added by AB 730 and extended by AB 972, addresses materially deceptive audio or visual media of candidates within a defined window before an election. The two 2024 statutes that expanded on it, AB 2839 and AB 2655, were both held unenforceable by the United States District Court for the Eastern District of California in Kohls v. Bonta in August 2025: AB 2655 as preempted by Section 230 of the Communications Decency Act, and AB 2839 as a content-based restriction on protected speech under the First Amendment. Those rulings are on appeal to the Ninth Circuit and no reversal has issued. We are not relying on either statute. The prohibitions in this section are terms of your agreement with us and apply independently of the status of any law, and we enforce them at our discretion.

Where you use ModlFlow for legitimate political or public health communication, you must comply with all applicable election, advertising, and disclosure laws, including any synthetic media disclosure requirements that apply where you publish. Those obligations are yours.

Section 12. Your disclosure obligations

ModlFlow generates synthetic people, synthetic imagery, synthetic video, and synthetic voice. You are responsible for disclosing that your content is AI generated wherever disclosure is required.

Where ModlFlow stands under the California AI Transparency Act. California's AI Transparency Act, Business and Professions Code Sections 22757 and following, enacted by SB 942 and amended by AB 853, became operative on August 2, 2026. It imposes latent disclosure, optional manifest disclosure, and free public detection tool obligations on a "covered provider", which the statute defines as a person that creates, codes, or otherwise produces a generative artificial intelligence system that has over 1,000,000 monthly visitors or users and is publicly accessible in California. ModlFlow is not a covered provider. It is well below that threshold, and it deploys generative models operated by third party providers rather than creating, coding, or producing those models itself. We are telling you this so you do not read a compliance claim into this policy that we are not making. If ModlFlow ever crosses that threshold or begins producing its own models, we will update this policy and meet the obligations that attach. Related to this, ModlFlow does not train or fine-tune generative models on your prompts or uploaded media, which is also why the training data transparency requirements of California Civil Code Sections 3110 and 3111 do not attach to us. If either of those facts changes, we will say so here before it does.

What that means for you. ModlFlow's status does not reduce your obligations by one line. Provenance metadata, content credentials, or watermarks applied by upstream model providers may be embedded in output you obtain here. You may not remove, alter, or obscure them, as Section 10 states. Beyond that:

You must disclose that content is AI generated wherever the law requires it, including political advertising, endorsement and testimonial contexts, and depictions of people, in every jurisdiction where you publish.
You must comply with the disclosure and labeling policies of the platform you publish to. Social platforms, ad networks, marketplaces, and app stores increasingly require synthetic content labeling, and their requirements apply to you independently of this policy and independently of any statute.
Where a disclosure of a material connection or of synthetic origin is required in advertising, the format rules in Section 6 apply: the disclosure must be unavoidable, not behind a click or a hover, and in the same language as the claim it qualifies.

Even where disclosure is not strictly required, do not affirmatively claim that an AI-generated person is a real human being, that AI-generated results are real customer outcomes, or that synthetic voice audio is a recording of a real person.

Section 13. Enforcement

We enforce this policy on a scale that reflects the seriousness of the violation.

Depending on the circumstances, ModlFlow may: issue a warning; remove or restrict access to specific content; disable specific features for your account; suspend your account temporarily; permanently terminate your account and delete your content; withhold refunds for the remaining term; and refuse future service to you or to any account we reasonably believe is associated with you.

Severe violations skip every intermediate step and result in immediate permanent termination. These include anything covered by Section 1, non-consensual intimate imagery as described in Section 2, sexual content depicting a real person without consent, credible threats of violence, and deliberate large-scale fraud.

To enforce this policy, ModlFlow may review prompts, uploaded reference material, generated output, Vault contents, and account activity where it is necessary to investigate a suspected violation, respond to a report, comply with a legal obligation, or protect users and the public. Automated systems may flag content for review, and flagged content may be examined by a human. We limit access to what is necessary for the purpose, and our handling of that data is described in the Privacy Policy.

Where the law requires it, and where we judge it necessary to prevent imminent harm, ModlFlow reports violations and preserves related records for law enforcement, NCMEC, and other appropriate authorities. We keep a log of the reports we receive, the accounts they relate to, the dates, and the action taken. Nothing in this policy limits our ability to comply with lawful legal process.

Enforcement decisions are made in our reasonable judgment. If you believe an action against your account was mistaken, you may appeal using the contact in Section 14, except in cases covered by Section 1, where terminations are final.

Section 14. Reporting a violation

If you find content or conduct that violates this policy, report it to modlflow.ai@gmail.com. This address is monitored, including outside business hours, for the urgent categories below.

To help us act quickly, put one of these in the subject line:

"Urgent: Child Safety" for anything covered by Section 1.
"NCII Removal Request" for non-consensual intimate imagery, and include the four items listed in Section 2 so your request is valid on arrival.
"Urgent: Threat" for a credible threat of violence.
"AUP Report" for everything else.

Please include what you saw, where you saw it, and any links, account identifiers, or screenshots that help us locate it. Do not attach or re-send suspected child sexual abuse material to us under any circumstances. Describe where it is instead, and we will locate it.

We prioritize in this order. Reports of child sexual abuse material and credible threats of violence are handled first, on receipt, ahead of everything else. Valid non-consensual intimate imagery removal requests are actioned as soon as possible and no later than 48 hours from receipt, as Section 2 states. All other reports are acknowledged within five business days and actioned as quickly as the circumstances allow.

If you are reporting content depicting you or someone you are responsible for, tell us that clearly so we can handle it appropriately. If someone is in immediate danger, contact your local emergency services first.

Section 15. Changes, relationship to other terms, and governing law

This policy is part of the Terms of Service between you and ModlFlow, as ModlFlow is defined at the top of this policy. Capitalized terms not defined here have the meanings given in the Terms of Service. Where this policy and the Terms of Service address the same conduct, both apply, and the stricter reading controls.

We may update this policy as the product changes, as the law changes, and as new categories of misuse appear. Material changes, including a change in the identity or legal form of the operator of ModlFlow, will be communicated through the service or by email to the address on your account. Continuing to use ModlFlow after an update means you accept the updated policy.

This policy is governed by the laws of the State of California, without regard to its conflict of laws rules. The state and federal courts located in San Diego County, California have exclusive jurisdiction over any dispute arising out of or relating to this policy, subject to any dispute resolution provisions of the Terms of Service, and you consent to personal jurisdiction and venue in those courts. Nothing in this policy waives any right or remedy available to us at law or in equity.